Aged Care, Healthcare & Facilities Maintenance

Discover how Loc8's innovative asset and field service management solution is making a tangible difference in the community. Explore our case study featuring Anglicare Victoria, where Loc8's platform revolutionized the way they manage their extensive portfolio of properties and facilities.

About Anglicare Victoria

Anglicare provides multiple services to people in need of care and support, including aged care and crisis accommodation. Victoria’s largest provider of Out-of-House care with over 200 sites across Melbourne metropolitan area. Extensive community support for multiple crisis/foster/charity accommodation options.

The Challenge

Given the core business of assisting multiple disadvantaged community groups over an extensive physical network, Anglicare’s key challenges include:

  • Asset Management (balance sheet / lifecycle capital expenditure),
  • Compliance and O,H & S obligations;
  • Ongoing day to day reactive, time based, and preventative maintenance requirements for 200 accommodation sites

As their portfolio of properties expanded, Anglicare struggled with visibility, control and compliance management of their assets and trades people, presenting operational stress and compliance risk.

“It’s great to see our platform assisting an organisation like Anglicare. Loc8 helps Anglicare make a difference in the community and helps Anglicare improve the lives of people who need it most. It’s an honour to be a partner with such an important community based organisation.”

Director of Growth – Loc8

The Solution

Loc8’s asset and field service management solution provides a single system that allows Anglicare 100% transparency and control over their entire asset platform. By utilising Loc8 to tie all relevant stakeholders together onto one seamless digital platform, all aspects of managing their assets to operational imperatives can be achieved.

The Result

Loc8 allowed Anglicare to make a range of improvements to the way they managed their maintenance requirements and commitments to their tenants.
The platform also provided a core depository for all property and internal assets, thereby centralising all relevant data (jobs, contractual obligations, compliance requirements, asset history, forward capex, etc) for all assets.
From Anglicare’s perspective, they now can:

  • Ensure compliance and safety standards are adhered to
  • Monitor the location of contractors and trades people in real time
  • Ensure works are scheduled efficiently and completed on time
  • Report on performance to management obligations

To Anglicare’s community, Loc8 has provided:

  • Enhanced service levels
  • Improved accommodation levels
  • Maintenance requests are resolved quickly and efficiently
  • Less instance of reactive maintenance due to better performance of trades people
  • Happier and more content in their accommodation

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